Privacy Policy

01Privacy Policy

At Lusail Real Estate Management Company (LREMC), we recognize the importance of protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website.

Information We Collect

Depending on your interaction with our website, we may collect including:

• Identification and contact information, such as your name, email address, and telephone number

• Professional or organizational information, including company or organization name

• Information relating to Owners’ Associations, properties, units, or related management services, where relevant

• Vendor or supplier registration and due-diligence information submitted through the website

• Information and documents voluntarily submitted through contact forms, enquiries, applications, or other website features; and Website usage information such as browser type, IP address, pages visited, and cookies or similar technology data.

02How We Use Your Information

Information collected through this website may be used to:

• Responding to enquiries and service requests

• Communicate with property owners, residents, Owner Associations, service providers, and business partners

• Process requests relating to our management and consultancy services

• Improve the functionality and performance of our website

• Maintain security and prevent unauthorized access

• Comply with legal and regulatory obligations

03Information Sharing

LREMC values your privacy.

We do not sell, rent, trade, or disclose your personal information to third parties for marketing purposes.

Information may only be shared:

• When required by applicable laws or governmental authorities

• With trusted service providers supporting our business operations under strict confidentiality obligations

• Where necessary to provide our management services

04Cookies

Our website may use cookies and similar technologies to improve user experience, understand website performance, and enhance functionality.

Users may disable cookies through their browser settings; however, certain website features may not function properly.

05Data Security

LREMC implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to maintain the highest standards of security, no method of electronic transmission or storage can be guaranteed to be completely secure. Users should review the applicable privacy notices and terms of those third parties before providing personal data.

06Third-Party Websites

The website may contain links to external websites, platforms, or services operated by third parties. Such links are provided for your convenience.

LREMC does not control and is not responsible for the privacy, security, or content practices of third-party websites or services.

07International Data Transfers

Certain service providers or technology platforms used in connection with the website may process, access, or store personal data outside the State of Qatar. Where applicable, such service providers may be subject to appropriate contractual and confidentiality obligations, and any such processing, access, or storage remains subject to applicable legal requirements.

08Direct Marketing

Where LREMC sends direct marketing or promotional electronic communications, such communications will be sent in accordance with applicable legal requirements and, where required, with the recipient’s prior consent. Recipients will be provided with a reasonably accessible method to withdraw consent or opt out of future marketing communications.

Your Rights

Subject to applicable laws and any relevant limitations or exemptions, you may request:

• Access to your personal information

• Correction of inaccurate or incomplete information

• Deletion of your personal information where legally applicable

• Withdrawal of consent for certain communications, without affecting the lawfulness of processing carried out before withdrawal

• Cessation of processing in circumstances recognized by applicable law.

Requests may be submitted through our Contact Us page. LREMC may take reasonable steps to verify the identity and authority of the requester before acting on a request.

Policy Updates

LREMC reserves the right to amend and update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or website functionality.

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09Terms and Conditions

Welcome to the official website of Lusail Real Estate Management Company (LREMC).

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions.

10Website Purpose

This website has been developed to provide general information about Lusail Real Estate Management Company, its services, projects, and corporate activities. Unless expressly stated otherwise, information made available through the website does not constitute a binding offer, commitment, representation, professional advice, or contractual undertaking by LREMC.

LREMC specializes in:

• Owner Association Management

• Community Management

• Property Management

• Financial Management

• Facilities Management & Operations

Other related activities are undertaken in accordance with it’s applicable appointments, mandates, agreements, and legal authority.

LREMC manages common areas and shared facilities within residential, commercial, and mixed-use developments.

LREMC does not engage in property sales, leasing, brokerage, or real estate marketing through this website.

References on the website to particular services, projects, buildings, communities, or management activities are for general information and do not, by themselves, create or expand any contractual, statutory, or other obligation of LREMC.

11Accuracy of Information

While every reasonable effort is made to ensure that information published on this website is accurate and up to date, LREMC does not guarantee or represent that all content is complete, accurate, current, uninterrupted or free from errors or omissions.

Website content may be corrected, modified, updated, suspended or removed at any time without prior notice.

12Intellectual Property

Unless otherwise stated, the content and materials available on this website are owned by, licensed to, or otherwise lawfully used by LREMC and are protected by applicable intellectual property laws. Except as expressly permitted by these Terms and Conditions or applicable law, no content may be copied, reproduced, modified, republished, or distributed, commercially exploited, or otherwise used without prior written permission of LREMC.

13User Responsibilities

By accessing, browsing, or using this website, users acknowledge that they have read, understood, and agreed to comply with these Terms and Conditions, including the following user responsibilities: Users must use the website only for lawful and legitimate purposes. Users must not:

1. Submit information that is knowingly false, misleading, unlawful, or submitted without appropriate authority.

2. Attempt to gain unauthorized access to any part of the website, systems, accounts, networks, or data.

3. Introduce viruses, malicious code, automated attacks, or other material intended to damage, disrupt, overload, or interfere with the website.

4. Use the website in a manner that infringes intellectual property, privacy, confidentiality, or other legal rights; or

5. Use website content for unauthorized commercials, fraudulent, or unlawful purposes.

14Website Submissions

Submitting an enquiry, request, registration, application, document, or other information through this website does not, by itself, create a contract, appointment, vendor approval, service commitment, or other binding obligation on LREMC. Any automated acknowledgement or confirmation of receipt does not constitute acceptance or approval unless LREMC expressly confirms otherwise in writing through an authorized representative.

15Limitation of Liability

The information and materials contained on this website are provided for general informational purposes only.

LREMC shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage resulting from or in connection with access to, the use of, or inability to use, or reliance on this website or its contents.

16Third-Party Links

This website may contain links to external websites, platforms, or resources maintained by third parties.

Such links are provided solely for convenience and informational purposes and do not constitute an endorsement, approval, or guarantee by LREMC. LREMC does not control and is not responsible for the content, availability, accuracy, security, or terms applicable to third-party external websites or services.

17Changes to the Website

LREMC may, at it’s discretion and without prior notice, modify, update, restrict, suspend, or discontinue any part of the website, its content, features, or availability. LREMC does not guarantee that the website will be continuously available, uninterrupted, secure, or free from technical errors.

18Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws and regulations of the State of Qatar.

Any dispute or claim arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the competent courts of the State of Qatar.

19Contact Information

For questions regarding these Terms and Conditions or our Privacy Policy, please contact Lusail Real Estate Management Company through the contact information provided on this website.